Hello, Just last week and still continuing, our TubePress app won’t show up on the mobile version of our wix website. It says ‘No Matching Videos.’ It’s showing up just fine on the desktop version. Anyone had this issue or have ideas of how to correct? Thanks!
Hi @cambry821, I’m so sorry for the delay in getting back to you on this. Normally I’d ask you to double-check your mobile thumbnail setting at
Wix Website Editor > TubePress > Settings > All Settings > Which videos? > Feed Options > Thumbnails per page (mobile), but since you are getting an error, it’s best if we can see the issue firsthand. Are you able to share a link to the page on your site showing the “No Matching Videos” error? If you prefer not to share the link publicly, please send us an email using the “Billing or account issues, confidential data, or business development” form on our contact page. We look forward to working this out; thanks!